Privacy policy.
Last updated:
March 10, 2026
At Kargona IT ("we", "us", or "our"), we are committed to protecting your personal data and your business's technical assets. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (kargona-it.com) or engage our web development and IT infrastructure services.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect includes:
• Personal Information: Name, email address, phone number, and company details that you voluntarily give to us when requesting a quote or communicating with our team.
• Project & Technical Data: Server credentials, API keys, database access tokens, and proprietary source code provided by you strictly for the purpose of executing the agreed-upon development services.
• Automatically Collected Data: IP addresses, browser type, operating system, and site usage data collected automatically via cookies to help us improve user experience.
2. Strict Client Confidentiality (NDA Standard)
As an IT development agency, we recognize the critical nature of your commercial secrets. We treat all Client technical data with the highest level of confidentiality. We do not claim ownership over your provided databases, business logic, or user data. Upon final delivery and completion of the project, or upon your explicit request, all sensitive access credentials (passwords, API keys, hosting accesses) are permanently deleted from our internal systems.
3. How We Use Your Information
We use the information we collect primarily to deliver our services. Specifically, we use your data to:
• Design, develop, and deploy software architecture on your behalf.
• Process payments, issue invoices, and manage client accounts.
• Send administrative information, such as project updates or changes to our terms.
• Monitor and analyze website usage to improve our online presence.
We will never sell, rent, or trade your personal or business information to third-party marketers.
4. Third-Party Data Sharing
We may share your information with trusted third-party vendors and service providers who perform services for us or on our behalf. These include:
• Infrastructure & Hosting: Cloud providers (e.g., AWS, Vercel, MongoDB Atlas) used to deploy your projects.
• Payment Processors: Secure gateways (e.g., Stripe, PayPal, banking institutions) to process your payments.
• Analytics: Tools like Google Analytics to track site performance.
These third parties are bound by strict data processing agreements and are only permitted to use your data to the extent necessary to provide their services.
5. Data Security
We implement industry-standard administrative, technical, and physical security measures to protect your personal information and project data. While we use advanced encryption (SSL/HTTPS) and secure internal workflows, please be aware that no security measures are perfect or impenetrable. We cannot guarantee absolute security against advanced cyber threats beyond our control.
6. User Rights (GDPR Compliance)
Depending on your location, including the European Economic Area (EEA), you have certain rights regarding your personal data. You have the right to:
• Request access to the personal data we hold about you.
• Request corrections to inaccurate or incomplete data.
• Request the deletion of your personal data ("Right to be Forgotten").
To exercise any of these rights, please contact us at the email provided below. We will respond to your request within 30 days.
7. Cookies and Tracking
Our Site may use cookies, web beacons, and similar tracking technologies to customize the Site and improve your experience. You can choose to disable cookies through your browser settings, though this may affect your ability to use certain features of our Site.
8. Contact Us
If you have questions or comments about this Privacy Policy, please contact the official data controller:
Individual Entrepreneur Ararat Akopian - Kargona IT
Tax Identification Number (ID): Provided in official invoices
Legal Address: Georgia, Akhalkalaki
Email: support@kargona-it.com
For our complete and official company details, please visit our Legal Information page.
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